How do I file a claim or check the status of the claim I’ve already reported?

Please file your claim or check the status of the claim with the insurance carrier found on your Insurance ID card.

Who is handling the claim?

The professionals handling your claim may include a primary adjuster, field adjuster, total loss specialist, or injury protection adjuster. Contact your primary adjuster for assistance or a referral.

Should I call the police and report the accident?

Yes. Some departments may not respond depending on severity, but we recommend filing a police report immediately for any accident, theft, or vandalism.

What questions will I be asked when I call in an Auto Claim?

You’ll be asked for your name, phone, policy number, the incident date and time, location, vehicle details, police report number, and any injuries, witnesses, or passengers.

After an accident, how do I file a claim against the other driver?

Contact the other driver's insurance company. Provide their full name, policy number, date of the accident, and other details. Be ready to answer specific questions about the accident.

What should I do if I don't agree with the decision of my claim?

You can request an additional review or a second opinion from another adjuster. Contact your primary adjuster and provide any new evidence that supports your case.

How to Save on Car Insurance

Compare Multiple Quotes

Insurance rates vary significantly between carriers. Get quotes from at least three different companies before choosing a policy. Online comparison tools make this process faster. Review quotes annually as rates change over time.

Take Advantage of Discounts

Most insurers offer discounts you may not know about. Common discounts include good driver, multi-policy bundling, low mileage, good student, and safety feature discounts.

Common Discount Categories

Good driver discounts reward clean records. Multi-policy discounts apply when you bundle auto with home or renters insurance. Low-mileage discounts benefit drivers who commute less than average.

Adjust Your Deductible

Raising your deductible from $250 to $500 or $1,000 can significantly reduce your monthly premium. Make sure you can afford the higher out-of-pocket cost if you need to file a claim.

Maintain a Clean Driving Record

Avoid traffic violations and at-fault accidents to keep your rates low. Many insurers reward drivers with three or more years of clean history. Some companies offer accident forgiveness programs for long-term customers.